Delete your account

You can delete your Just We account at any time, with the app or without it.

In the app

1. Open Just We.
2. Go to You > Account > Delete account.
3. Confirm. It takes effect at once.

Without the app

Write to us from the email address of the Google account you signed in with. Subject: Delete my account. We delete the account within 7 days and reply when it is done.

What is deleted

• Your email address and your Google link.
• Your bio, mood and gender.
• Your keys and your notification address.
• Your backup.
• Your block list.
• The memories you saved, with their locked files.
• The dates and countdowns that were only yours.
• Messages you had scheduled.
• Your bug reports, with their pictures.
• Your @username is taken off your account, requests that were still waiting are withdrawn, and every phone is signed out.

What is kept

• Your name and photo, for the people you chatted with. You can untick that when you delete, and then the photo is removed too.
• The messages and files of your chats, in locked (encrypted) form. They are the other person's too, and we cannot read them.
• Your call list, and what the two of you share (for example Our Map and shared dates). They are the other person's too.
• Payments, and reports you sent or that were sent about you.
• Your old @username, on a list, so that nobody else can take it.
• The scrambled id of your phone, and a scrambled mark of your Google sign-in with the day your free months began, so that a new account keeps the same free months. The mark cannot be turned back into your Google account or your e-mail address.
• Our list of account events (for example a request sent, a relationship started or ended, the account deleted), with account numbers.
• Error reports, with the link to your account removed.
• Older files that were left on our server before this clean-up was built. They are not removed yet.
• Our database backups, for 14 days.

The same Google account can sign up again later. It starts as a new, empty account.